How can we help?
Email us and a real person from our small team will read it and reply.
Our promise
- Pay onceOne price per app. Every feature included.
- No subscriptionsNothing renews. Nothing to cancel.
- No adsNothing to scroll past. Nobody paying to reach you.
- No accountsNo sign-up, no password, no email address.
- PrivateWhat you enter stays on your phone.
What to include
- Which app you use, for example My Pain Journal.
- Your phone model and its iOS or Android version.
- What you were doing, what you expected, and what happened instead.
- A screenshot, if it helps show the problem.
Please do not send us your health entries or backup files unless we ask. We do not need them to help in most cases.
Moving to a new phone or restoring a backup
Your entries live only on your phone. To move them, make a backup on the old phone and restore it on the new one.
- On the old phone, open the app, go to Settings and tap Backup (JSON).
- Save the file somewhere you can reach from the new phone: your files app, a cloud drive, or an email to yourself.
- On the new phone, install the app from the App Store or Google Play and open it.
- Go to Settings, tap Restore from backup and choose the file.
Restoring replaces the data it restores into, and the app asks you to confirm first. In most apps a backup holds one profile, so make one backup per profile. In My Migraine Journal a backup holds every profile. In Care Binder, tap Back up now in Settings; one backup holds everyone you care for, with photos, and you restore it from the first screen or from Restore from a backup in Settings.
Questions for every app
Is there a subscription?
No. Each journal and Care Binder is $4.99 once. There is no subscription, nothing else to buy, and no ads.
Do you see my data?
No. Everything you enter stays on your phone. There is no account, and nothing is sent to us.
How do I get a refund?
Purchases are handled by Apple and Google. Request a refund through the App Store (reportaproblem.apple.com) or Google Play (your order history). If you get stuck, email us.
Reminders do not show up
Make sure notifications are allowed for the app in your phone settings, then set the reminder time again in the app. Battery saver modes on some Android phones can delay reminders.
Questions about each app
My Blood Pressure Journal
Which categories does it use?
The American Heart Association categories: Normal, Elevated, Stage 1, Stage 2, and a warning for very high readings. The app shows the category; it does not diagnose anything.
Can I change my goal?
Yes. Open Settings and set the goal range that you and your doctor agreed on.
My Blood Sugar Journal
Can I switch between mg/dL and mmol/L?
Yes, in Settings. Your readings are converted for display.
Is the estimated A1C the same as a lab test?
No. It is an estimate from the readings you logged. Your lab A1C is the one that counts, and you can log it in the app.
My Migraine Journal
Can I log an attack from yesterday?
Yes. Tap any day on the calendar to log for it.
Can I add my own triggers and symptoms?
Yes. Add your own and they appear in the log form alongside the built-in ones.
My Pain Journal
How does the app decide what a flare-up is?
It takes your usual level (the middle of your daily peaks) and counts a day as a flare day when its peak is at least 2 points higher and at least 7 out of 10. It needs at least 5 logged days.
Can I add my own body locations?
Yes. Add your own locations, triggers and medications and they are saved for next time.
My Mood Journal
Which breathing exercises are included?
Box breathing, 4-7-8 breathing and a calm breathing pacer, plus 5-4-3-2-1 grounding and a daily reflection prompt.
Which phones does it work on?
Android now, on Google Play. The iPhone version is coming soon.
Before & After: Calm Check-In
I used the earlier version. Where are my entries?
Everything you logged before is still there, under Moments. Your reminders and backups keep working.
Which pauses are included?
Box, relax (4-7-8) and even breathing, 5-4-3-2-1 grounding, writing it out with a prompt, and sixty seconds of stillness.
Care Binder
Can my brother or our aide see the log too?
Not live: there is no account or cloud, so nothing syncs. Send them the handoff note from Share by text or email, or give them a Visit Summary PDF. If someone else keeps the log on another phone, a backup file can move everything over, but it replaces what is on that phone.
Does it tell me when a dose is late or what to give?
No. Reminders remind you at the times you set. A dose that hasn't been marked just says "Not marked yet". The app never suggests doses or interprets symptoms; always follow the prescriber's and pharmacist's instructions.
How do I move to a new phone?
On the old phone, open Settings and tap Back up now, then save the file somewhere you can reach from the new phone, such as your files app, a cloud drive or an email to yourself. On the new phone, install the app and tap Restore a backup on the first screen (or Restore from a backup in Settings). Restoring replaces everything on the new phone, photos included.
Can I keep a log for both of my parents?
Yes. Add a person for each of them. Each gets a colored tab at the top of every screen, with their own meds, log, binder and Visit Summary.
What does the Visit Summary include?
The person's allergies and conditions, an at-a-glance box of counts, your questions for the doctor, current and stopped medications, doses given, skipped and refused, as-needed doses, falls, sleep, behavior by type and time of day, bathroom, eating, vitals and notes. You pick the dates and the sections.
Mile Marker
Does it track me all the time?
No. Mile Marker uses your location only while a trip you started is running, from Start to Stop. It never asks for background location when no trip is running, and your location never leaves your phone.
Does it detect trips automatically?
Not in version 1.0. You tap Start and Stop, or add a trip by hand. Automatic trip detection is planned for a later update.
Is the mileage log good enough for the IRS?
The log records the things IRS Publication 463 asks a mileage log to show: the date, the miles, where you went and the business purpose, made at the time you drive. Whether a trip counts is up to you and your tax professional. Mile Marker is a log, not tax advice.
Which mileage rate does it use?
The IRS standard mileage rate for each trip's own date, with the source for each rate in Settings. In 2026 that is 72.5 cents a mile through June 30 and 76 cents from July 1. You can enter a custom rate if you need to.
Where is my data stored?
Only on your phone, inside the app. There is no account, no cloud sync and no map service, and nothing you record is sent to us or to anyone else.
How do I move to a new phone?
On the old phone, open Settings, then Backup and restore, and tap Make a backup file. Save it somewhere you can reach from the new phone, such as your files app, a cloud drive or an email to yourself. On the new phone, install the app and use Restore from a backup file. Restoring replaces everything on the new phone, photos included.
Debt-Free Envelopes: Budget
Does it connect to my bank?
No. There is no bank login and no bank-linking service. You type your accounts and spending, or import a CSV file you download from your bank's website. The file is read on your phone and never uploaded.
How do I move to a new phone?
On the old phone, open More, Backup and export, and tap Back up now. Save the file somewhere you can reach from the new phone, such as your files app, a cloud drive or an email to yourself. On the new phone, install the app, open More, Backup and export, and tap Restore from a backup file. Restoring replaces everything on the new phone.
What's the difference between Snowball and Avalanche?
Both pay the same total each month. Snowball puts the extra money on the smallest balance first; Avalanche puts it on the highest interest rate first. The Debt tab shows both side by side with their dates and interest, so you can pick.
How does credit card spending work?
When you spend on a card, that money moves from the envelope you spent from into the card's Payment envelope, so the bill is covered when it comes. Paying the card is a transfer from checking to the card, which spends from the Payment envelope.
What does it cost?
$4.99 once. No subscription, no in-app purchases, no ads. Every feature is included.
Pacewell: Energy Pacing
How many spoons should I have?
Pacewell never says. You choose your usual daily budget and can change it anytime in Settings. Talk with your clinician about pacing.
I tapped I'm crashing by mistake.
Tap Undo on the message that appears, or open the crash log and choose Delete this crash log.
Where is my data stored?
Only on your phone, inside the app, kept out of iCloud and Google cloud backups. There is no account and no cloud sync.
How do I move to a new phone?
On the old phone, open Settings, then Backup and restore, and tap Make a backup. Save the file somewhere you can reach from the new phone. On the new phone, install Pacewell and tap Restore a backup on the first screen. Restoring replaces everything on the new phone.
Told by Me
Does anyone else hear my recordings?
No. Your recordings are turned into text on your phone, and they and the text stay on your phone. There is no account and no cloud, and the app sends nothing to us or to anyone else.
Why is there no text for my recording yet?
Turning a long recording into text takes a little while on the phone. You can leave the screen; the entry updates when it is done. If it could not finish, the audio is kept and the entry shows Try again.
How do I move to a new phone?
On the old phone, open Settings and tap Make a backup, then save the file somewhere you can reach from the new phone. On the new phone, install the app and tap Restore from a backup in Settings. Restoring replaces everything on the new phone.
I turned on the app lock and can't get back in.
The app uses your phone's own Face ID, fingerprint or passcode. If face or fingerprint unlock fails, use your phone's passcode in the same prompt.
Fork Folks: Let's Go Eat
A restaurant has closed or moved. How do I tell you?
Open the spot in the app and tap Report a problem. It starts an email to us with the spot already named.
The map is blank.
The map needs a connection to load. The list below it and the details still work without one.
Near me does nothing.
Near me needs location permission while you use the app. Turn it on for Fork Folks in your phone's settings, then tap Near me again. Fork Folks never stores your location or sends it to us. The built-in Google map and the maps app you open for directions follow their own privacy policies.
Can I open directions in Google Maps on iPhone?
Yes. If Google Maps is installed, open Settings in Fork Folks and pick Google Maps under Open directions in.
How do I move my saved spots to a new phone?
Saved spots, Been there checks and trips live only on your phone and are not synced anywhere, so they do not move to a new phone in version 1.0.